Privacy Rights

California Privacy Rights (CCPA)

If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

  • Right to Know: You have the right to request that we disclose the personal information we collect, use, or disclose about you over the past 12 months, including the categories of data collected and the purposes for which it was collected.
  • Right to Delete: You may request that we delete any personal information we have collected from you, subject to certain exceptions, such as when the information is necessary to complete a transaction, detect security incidents, or comply with legal obligations.
  • Right to Opt-Out of Sale of Personal Information: We do not sell your personal information. However, if we ever engage in selling personal data, we will provide a clear "Do Not Sell My Information" link where you can opt out.

To exercise these rights, please contact us at hello@gridten.ai. We will verify your identity before fulfilling such requests.

GDPR Data Subject Rights

If you are located in the European Economic Area (EEA), you are entitled to certain data protection rights under the General Data Protection Regulation (GDPR), including:

  • Right of Access: You have the right to access the personal information we hold about you and obtain a copy.
  • Right to Rectification: You have the right to request corrections to inaccurate or incomplete information.
  • Right to Erasure (Right to Be Forgotten): You may request that we delete your personal data, subject to certain legal obligations.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your data under certain conditions.
  • Right to Data Portability: You may request that we provide your data in a structured, commonly used, and machine-readable format to another controller, where technically feasible.
  • Right to Object: You may object to the processing of your personal data under certain circumstances.

To exercise any of these rights, contact us at hello@grditen.ai. We will respond to your request within 30 days.

Nevada Privacy Rights

Under Nevada law, residents have the right to submit a request directing us not to sell certain personal information we collect about them. We currently do not sell personal information as defined under Nevada law. However, if you are a Nevada resident and would like to make such a request, please contact us at hello@gridten.ai.

International Data Transfers

If you are located outside the United States and choose to provide your personal information to us, please note that your data may be transferred to and processed in the United States. By submitting your personal information, you consent to this transfer, provided it meets applicable legal standards (e.g., standard contractual clauses or other safeguards).

We ensure that any international transfers of your personal information are conducted in accordance with applicable data protection laws and include appropriate safeguards to protect your privacy.

Data Retention Policy

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

We retain usage data for internal analysis purposes and security improvements. This data may be stored for shorter periods unless we are legally obligated to retain it longer.

Cookies and Tracking Technologies

Our use of cookies and tracking technologies helps us provide, improve, and analyze the Service. You have the option to manage your cookie preferences by adjusting your browser settings.

Categories of Cookies We Use

  • Essential Cookies: These are necessary to provide the service and maintain the security of the website.
  • Functional Cookies: These remember your choices (e.g., language preferences) to improve your user experience.
  • Analytical Cookies: These allow us to analyze website usage and performance.

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity. We will provide notice before any such transfer and ensure that the acquiring party adheres to the principles outlined in this Privacy Policy.

Security Measures

We use commercially reasonable security measures to protect your personal data, including encryption, access controls, and regular security audits. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your information.

Children's Privacy (COPPA Compliance)

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that a child under 13 has provided us with personal data, we will delete that information from our servers.

Exercising Your Rights

To exercise any of your privacy rights or if you have any questions about this Privacy Rights, please contact us:

  • By email: hello@gridten.ai